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Annual Release

2022 Trends in Patient Payment Communications Report

The 2022 Trends in Patient Payment Communications report provides data and insights from a comprehensive survey conducted in the spring of 2022 by Salucro Healthcare Solutions. The report identifies key trends across the patient financial engagement experience with an emphasis on billing and payment communication preferences.

There is no “one size fits all” communication solution for patients. It’s important for providers to invest in multiple engagement channels to ensure they successfully meet all of their patient’s expectations.

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