Written by Andrew Neal on Jan 18, 2024
New Integration for Cerner Millennium® Customers Enhances Patient Payment Collection Workflows
In our ongoing pursuit to simplify healthcare payments, we recently announced a new integration designed specifically for Cerner Millennium® customers. This advanced payment workflow integration helps to improve patient payment collection for healthcare providers who are currently using the Cerner Millennium® electronic health record (EHR) system. Unlike other integration currently available, we’re setting a new standard for how healthcare providers process and collect patient payments within their Cerner Millennium® implementation.
How Integrated Payment Solutions Can Bridge Efficiency Gaps
Healthcare providers are consistently looking for solutions that can streamline their collection processes while enhancing patient satisfaction, and integrated payment solutions are quickly becoming a key aspect of efficient revenue cycle management in healthcare.
Integrated payment solutions simplify the financial process for both front-line billing and revenue cycle staff. Fully-integrated collection workflows can be automated, more secure, and allow for payments to auto-post in real-time against patient account records; all while providing patients with an increased variety of popular payment options to choose from.
Key Features in Salucro’s Payment Workflow Integration for Cerner Millennium® Customers
With this new offering, healthcare providers using Cerner Millennium® can take advantage of how intuitive a fully-integrated payment platform can be. Using a purposefully designed integration within a provider’s EHR means payment workflows can be launched directly from existing workflows and processes, delivering a transparent yet effective payment strategy.
- Seamless Workflow Integration: Directly launching from within an existing Cerner Millennium® implementation makes Salucro’s payment workflow integration efficient and easy to use. The Salucro payment platform can be launched from anywhere within existing Cerner Millennium® workflows with native mPage functionality, providing a seamless payments and billing experience with the security and efficiency benefits offered by single sign-on (SSO).
- Real-Time Auto-Posting: Real-time posting ensures that financial data is correct and up-to-date, critical for financial accuracy and effective decision-making. Accept payments at the point-of-service, send payment notifications on demand, or begin a payment plan with all information posted directly against the patient account of record in real-time.
- Diverse Payment Options: An expanded list of payment options caters to the diverse needs of patients, enhancing the accessibility and convenience of paying for healthcare services. Salucro offers 16+ omni-channel, consumer-friendly payment options.
New Insights from Healthcare Financial Professionals
According to data from Salucro’s forthcoming Healthcare Provider Fintech Insights Report, 48% of healthcare professionals identified timely patient collections as their biggest challenge moving into 2024, rated even more important than other challenges like denial management (36%) and staffing (32%).
The healthcare industry is clearly leaning into technological advancement to address these issues, with 49% of healthcare professionals indicating the likelihood that they would invest in new revenue cycle technology in the next 18 months. And integration capabilities are more important than ever, with an overwhelming majority of healthcare professionals recognizing the importance of integrating payment solutions directly into existing workflows - 96% of surveyed revenue cycle leaders acknowledged the need for streamlined solutions.
Collecting Payments within Cerner Millennium® Customer Implementations in Record Time
With timely patient collections remaining top-of-mind for healthcare providers, we’re focused on ensuring that the onboarding and implementation process for collecting integrated patient payments within a Cerner Millennium® customer implementation is as streamlined and efficient as possible. In a sector where time equates to patient satisfaction and revenue flow, healthcare organizations implementing the Salucro payment platform within Cerner Millennium® can expect to see benefits and begin collecting payments in as early as 12 weeks.
With nearly half of healthcare professionals ready to invest in new technologies, and a significant majority recognizing the importance of integrated solutions, Salucro’s newest payment workflow integration is another step towards more streamlined and efficient revenue cycle management.
To learn more about Salucro’s fully integrated payment workflow solution for Cerner Millennium® customers, visit salucro.com/cerner.